It is also not logical to expect a company to be able to control everything and everyone. I am a customer, not an employee of LastPass. Posting statements, writing articles and creating discussion about how they are leaving LastPass, that others should leave LastPass and how weak LastPass is. It is disheartening to hear people not knowledgeable about the CyberSecurity landscape getting upset and making statements as if they know how CyberSecurity works. Those leaving LastPass to move to a different company could be moving to a company that is breached and not know it. A company can be breached and not know it. What that means is that I will have more trust in a company that has detected a breach and made the breach public than trusting that because a company hasn't detected a breach or openly made it public that they have been breached, that they are secure and trustworthy. Having dealt with serious issues following the Equifax exposure, it amazes (and disappoints) me that a company so actively involved in the business of protecting data, fell victim to essentially a phishing scheme.and then didn't completely fix the holes that that phished data opened up.ĬyberSecurity works on what is known and not known. Given LastPass' history with security incidents and considering the severity of this latest breach, now's a better time than ever to seek an alternative. Yes, I understand my actual risk is small, but it is NOT zero. Hours of work, for which I'll never be compensated. If your phone number has changed or the mobile device you used for authentication is lost, you will need to disable multifactor authentication for your device (via email) so that you can log in and access your LastPass account, then re-enable your preferred MFA method. ![]() I've already started the process of changing all my passwords and moving to a new setup. 7 days ago You click on Contact Support at the top of their support page, enter your name and account email address, then your phone number and they call you back within a few minutes.We'll probably end up with either another pointless 'identity monitoring service' subscription, or a coupon for free one small Poutine at Smoke's. The LastPass support phone number is available 24/7 and the customer service staffs is specially trained to support you with any difficulties you may be suffering. The lawyers will win big, us average customers will get shafted. LastPass has two accessible device types: computer (all browsers running on desktops and laptops) or mobile (mobile phones, smart. The class action suit is already filed, (Massachusetts District Court, 1:23-cv-10004). Reliable, secure, easy-to-use password management for 1 device type. They are going to get sued, and they know it. You probably wont see many replies here that say anything beyond the officially sanctions party-line. ![]() They're also in full scale damage-prevention mode, assuring everyone that their data is safe, nothing to worry about, nothing to see here.etc etc. I've requested one, I haven't heard anything back since.
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